Receiving the “xml file is missing in package” error is common when installing a new template. This article contains a list of things you try to troubleshoot in order to find a solution for this error.
- Try this first! Check whether or not the template you downloaded and installed is designed for the instance of Joomla! that you re using. For instance, if the template was created for Joomla! 1.5, you will absolutely not be able to install it on Joomla! 1.7, and vice versa.
- If that doesn’t work, try this next! Another reason for this issue could be that the archive (or ZIP file) that you are trying to install contains the actual installation package (i.e. there is an archive within the archive). The solution is simple – you should extract the archive and install the actual installation package.
If you’re still having issues after troubleshooting, don’t hesitate to submit a support ticket in the Client Area.
No comments:
Post a Comment